At Etrie, we aim to provide a seamless shopping experience for our valued customers. This shipping policy outlines the details of how we handle the delivery of your orders. Please take a moment to review this information to ensure a smooth shopping experience with us.

Order Processing

Once your order is placed, it will undergo processing within 1-2 business days. During peak seasons or holidays, processing times may be slightly longer.

Shipping Methods 2. Etrie offers several shipping options, including standard and expedited delivery. You can choose the shipping method that best suits your needs during the checkout process.

Shipping Rates 3. Shipping rates are calculated based on the shipping method selected, the destination of the order, and the total weight of the items. The shipping cost will be displayed during the checkout process for your review before finalizing your order.

Shipping Timeframes 4. The estimated delivery time for your order depends on your location and the selected shipping method. Please note that delivery times may vary, especially during holidays and unforeseen circumstances. You will receive a tracking number once your order is shipped to monitor its progress.

Standard Shipping: Typically arrives within 7-10 business days.

Expedited Shipping: Arrives within 3-5 business days.

International Shipping 5. Etrie offers international shipping to a wide range of countries. International shipping rates and delivery times may vary based on your location and shipping method.

Order Tracking 6. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your package through our website or the courier's website.

Order Delays 7. Etrie is committed to delivering your order in a timely manner. However, please be aware that unforeseen circumstances, customs clearance, and adverse weather conditions may cause occasional delays. We appreciate your patience in such situations.

Shipping Address 8. It is essential to provide accurate shipping information when placing your order. Etrie is not responsible for any delays or non-delivery resulting from incorrect or incomplete shipping addresses provided by customers.

Shipping Charges 9. Shipping charges are non-refundable. In the event of a return or exchange, customers are responsible for the cost of return shipping unless the return is due to a mistake on our part.